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Tim Lowe
twlowe's picture
Mar 12 2010 - 2:37am

Hi,

Just to let you know that the activation of a new account failed when using Firefox (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729)) - it simply gave an error to contact the administrator.

Worked fine in IE7 though. (Good job I was using my window box!)

 

Tim

 

Tim Lowe
twlowe's picture
Mar 15 2010 - 2:22am

Hi Gailene,

I clicked on the link I was sent in my "LearnCentral activiation required" email, which took me (in Firefox) to a web-page wanting me to enter my choosen password (twice). I did this and pressed the "Activate Account" button.

This then returned me to the same page, but with an Error box at the top saying the activation failed and to contact the administrator. The two passwords did match, I tried it several times before switching to IE.

Thanks,

Tim

 

 

Gailene Nelson
gailene's picture
Mar 15 2010 - 10:38am

Thanks for the details, Tim. I upgraded to 3.5.8, but haven't been able to reproduce yet. I'll check the rest of my configuration to make sure it's the same and keep trying.

Gailene Nelson
gailene's picture
Mar 12 2010 - 10:06pm

Hi Tim-

Thanks for the note. At what point did you get the error to contact the administrator?